Welcome to the Privacy Policy of Jimbu Thakali ("we", "us", or "our"). This policy outlines how we collect, use, store, and share your personal information when you visit our website or interact with our services, including table reservations, contact forms, and marketing communications. We are committed to protecting your privacy in accordance with international data protection standards, including the GDPR where applicable.
Information We Collect
Personal Data You Provide
- Contact details: name, email address, phone number, and any messages submitted through our contact forms.
- Reservation details: date, time, location preference, and special requests.
Automatically Collected Data
- Usage data: pages visited, time spent, clicks, IP address, device type, and browser type.
- Cookies and tracking technologies: see the "Cookies and Tracking Technologies" section below.
How We Use Your Data
- To respond to inquiries and reservation requests.
- To send confirmations, reminders, or updates (only if you opt-in).
- To analyze website performance and user engagement.
- To comply with legal obligations or respond to lawful requests.
Legal Basis for Processing
- Consent: when you submit details or opt into communications.
- Legitimate interests: for operational and service improvements.
- Legal obligation: to fulfill regulatory or legal requirements.
Data Storage and Retention
- Data is stored securely on our web hosting provider's servers.
- We retain personal data only as long as necessary for the purposes described above.
- You may request deletion of your data at any time.
Cookies and Tracking Technologies
- Essential cookies: used for basic site functionality.
- Analytics cookies: help us understand how visitors use our website.
- Marketing cookies: used with consent to personalize experiences.
You may manage cookie preferences through your browser or via our cookie banner.
Sharing Your Information
We may share your data with:
- Service providers: IT and analytics tools under confidentiality agreements.
- Law enforcement or government agencies if required by law.
We do not sell or rent your personal information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to certain types of data processing.
- Withdraw consent at any time.
To exercise these rights, contact us at contact@jimbuthakali.com
Security Measures
We use appropriate security measures, including:
- SSL encryption
- Access controls and user authentication
- Regular system monitoring and backups
Children's Privacy
Our services are not directed to individuals under 16. If you believe a child has provided personal data, contact us for removal.
Changes to This Policy
We may update this Privacy Policy periodically. Check this page for the latest version.
Contact Us
For any questions regarding this policy:
Email: contact@jimbuthakali.com
Phone: +977- 01-4537674
Address: Tangal, Kathmandu, Nepal